Case Study: Quality Center for Rehabilitation and Healing (Q1 2023)

Concierge Director: Kay Weir

Patients Name: Dorothy Jenkins

Patient Age: 93yrs

Admission date: 01/18/2023

Admitted from: Vanderbilt Wilson Medical Hospital

Discharge Date: current

Discharged to: resident plans to reunite home with her daughter

Length of Stay:  73 days still a resident in our community

Reason for stay: 24/7 Skilled Nursing care, physical, speech, and occupational therapy

How did the patient hear about Quality Center? The resident was referred by Vanderbilt Wilson County Medical Center

Details of experience:

Mrs. Dorothy Jenkins arrived at Quality Center for Rehabilitation and Healing on January 18, 2023. After a previous stay at Vanderbilt Wilson County Medical Center Lebanon, Tennessee. Due Pneumonia difficulty walking and muscle weakness.

Upon Mrs. Dorothy’s arrival, she was greeted by several members of our professional team. Within his first 24 hours, Dorothy met with clinicians, therapists, our physician, administrative staff, and other members of our team, who welcomed her and answered all questions. She was also greeted by the Director of Concierge, Kay Weir, who presented her with a CareRite welcome bag and her warm attentiveness, Mrs. Dorothy shared with me that she had overcame several medical conditions and she wasn’t giving up now with the most radiant smile that warmed the entire room. She enlighten me that it was okay to call her “Dot”.  Mrs. Jenkins was visited by our wonderful therapy team, who was very excited to work with her on getting her strength back and walking again, during her physical evaluation.  

Mrs. Jenkins was maximum assist for bed mobility, total dependent for transfers and ambulation walking only 10 Maximum assist, being very determine to get back home with her daughter she decided to put her best foot forward and do her best. Mrs. Jenkins has made steady progress since she entered Quality Center. Per her last progress report, now transfer with contact guard assistance. She is able to ascend/descend six stairs with minimal assistances, bed mobility is completed with independence at this time. She is ambulating 250ft with standby assistance. 

Mrs. Jenkins Occupation evaluation show she was total dependent for toileting and lower body dressing and maximum assist for dress her upper body she is now minimal assist for upper body dressing, moderate assist of lower body dressing and toileting. Mrs. Jenkins is making great process to return home with her daughter Wynne.