Case Study: Quality Center for Rehabilitation and Healing (January 2021)

Patients Age: 87-years-old
Admission Date: 10/06/20
Admitted From: Tristar Skyline Medical Center
Discharge Date: 12/30/20
Discharged To: Home
Length of Stay: 78 days
Reason for Stay: 24/7 skilled nursing care & therapy due to history of multiple falls, syncopal episodes, and weakness.
How did this patient hear about Quality Center for Rehabilitation and Healing? Referral from Tristar Skyline Medical Center

Details of Experience:
Mrs. C. Riddle arrived at Quality Center for Rehabilitation & Healing on October 6, 2020, after a stay at Tristar Skyline Medical Center in Nashville, Tennessee. Mrs. Riddle was referred to Quality for skilled nursing care, and occupational and physical therapy, due to frequent falls and syncopal episodes at home.

Upon Mrs. Riddle’s arrival at Quality Center for Rehabilitation, she was greeted by several members of the professional team. Within her first 24 hours, Mrs. Riddle met with the administrative staff, clinicians, therapists, physicians, and other members of the team, who welcomed her and answered all questions.
Mrs. Riddle was also greeted by the Director of Concierge, Miss Kay Weir, who presented her with a CareRite Welcome Bag. Miss Weir explained the services she provides to all the residents, family, and staff.

Mrs. Riddle was assessed by Therapist, Chandelle Hackett. She needed assistance with all her activities of her daily living and standby assist with transfers and toileting. The therapy team set goals for Miss Riddles to return back to her normal style of living…independent with limited assistance. Working on strengthening, gait, balance, and her daily activities of living.

After several weeks of hard work and dedication, Mrs. Riddles was able to sit up on the side of her bed and help with some of her ADL’s, as well as pivoting in her chair, with assistance from staff. Mrs. Riddle, being so proud of her progress, continued working hard to get home. However, she had a major setback due to being diagnosed with COVID-19. The virus made her very weak, but she was more determined to get better. In a few weeks, she was working harder than before. Mrs. Riddle was up again…she went from 15 steps with assistance to 300 steps with supervision the following few weeks with the assist of her walker.

Mrs. Riddle was discharged home on December 30, 2020, with her daughter, Katherine. Constance shared she is thankful to the Therapy Department and appreciative of the care she received and how the entire staff has been attentive and very friendly, during her stay in the community. Mrs. Riddle’s home plan has been set up to have continued therapy at home. Hometown Respiratory will be providing her with a walker and other assistance she may need.