Case Study: Quality Center for Rehabilitation and Healing (May 2020)

Patients Age: 65-years-old
Admission Date: 06/24/20
Admitted From: Saint Thomas Hospital, Midtown
Discharge Date: 07/27/20
Discharged To: Home with daughter
Length of Stay: 33 days
Reason for Stay: Right fibula and femur fracture
How did this patient hear about Quality Center for Rehabilitation and Healing? Dr. Terry


Details of Experience:
Mrs. Carrie Leggett arrived at Quality Center for Rehabilitation and Healing on June 24,020, following an inpatient stay at Saint Thomas Medical Center. Mrs. Leggett’s C2-T2 fusion was caused by her history of severe Cervical and Thoracic Kyphosis from two years prior. After a successful surgery, Mrs. Leggett was notified that she would need extensive inpatient rehabilitation to regain mobility in her neck and back. Prior to returning home, Mrs. Leggett selected Quality Center for Rehabilitation and Healing for her inpatient rehab, after a strong recommendation from Dr. Terry and researching on her own.

Upon Mrs. Leggett’s arrival, she was greeted by several team professionals at Quality. Within her first 24 hours, Carrie met with clinicians, therapists, physicians, administrative staff, and other members of our wonderful team. Our team welcomed her and answered any question she or her family had concerning the community. She was also greeted by the Director of Concierge, Miss. Kay Weir, who presented her with a welcome bag and an extra level of attentiveness she provides to all the Quality residents and family.

Physical Therapist Chandelled Hackett, did a personalized assessment and a Tinetti balance tool was also completed. Mrs. Leggett scored 9.0 for balance and gait, which meant she was at high risk for falling at that time. Those results confirmed the most recent therapy/clinical notes from St. Thomas. Mrs. Leggett arrived at the community needing bedside assistance. She had poor balance and was only able to ambulate 30 ft. She set her goal to go return to her home and be able to take care of herself independently.

Ms. Leggett now walks 150 ft with Stand By Assist with a rolling walker, her balance is moderate to stand 9/28-16/28. Mrs. Leggett was incredibly happy with all the staff. She was so pleased working with therapist, Chandelle Hackett, and shared that the nurses and techs were wonderful. She also appreciated all the concierge services and wished the facility the best. Mrs. Leggett was discharged home on July 30th with her daughter in attendance.

We wish her all the best on her continued road to recovery.